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Documentation coverage for remote programming work
Research on measuring whether critical engineering tasks have usable, verified instructions.
Documentation coverage is not the percentage of code with comments. For distributed work, the stronger unit is a critical task or decision that another authorized person must be able to reproduce.
Google technical-writing guidance emphasizes audience, scope, and usable instructions, while NIST SSDF highlights maintaining development and security information needed to support trustworthy software practices.
Inventory recurring setup, test, release, recovery, access, and handoff tasks. For each task, record an owner, last verification date, prerequisites, safe examples, expected result, and escalation path.
A document is covered only when a person other than its author can follow it in an approved environment and reach the expected result. Stale commands, hidden credentials, and undocumented assumptions should count as failed verification.
Report coverage by task criticality and verification age. A small number of current recovery and release records can matter more than a large collection of untested notes.
Research takeaway: measure verified operational knowledge, not document volume, and keep sensitive access outside public or broadly shared instructions.
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FAQ
What should happen first?
Begin with a bounded ticket, approved access, and a named reviewer.
Who approves production changes?
The company’s technical owner keeps final merge and release authority.